Returns & Exchanges
At Hat Club, we want to ensure your headwear fits perfectly and meets your expectations. If you are not completely satisfied, you can return or exchange your unworn items within 30 days of the delivery date.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack Your Hat
Carefully place your hat in its original packaging or a sturdy box to prevent crushing during transit, ensuring all original tags remain attached.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing